Privacy Policy

Introduction

At Travel Centre, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide while using our website, travelcentre.com.fj (the “Site”). By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide when you interact with our Site, including:

• Personal Information: This includes information such as your name, email address, phone number, and payment details that you provide when making bookings, completing forms, or contacting us.
• Usage Data: We collect information about how you access and interact with our Site, including your IP address, browser type, pages visited, time spent on each page, and other usage statistics.
• Cookies and Tracking Technologies: Our Site uses cookies, web beacons, and similar tracking technologies to collect data to improve your experience and understand how our Site is used. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information collected for the following purposes:

• To Process Bookings and Inquiries: We use your information to handle your travel bookings, respond to inquiries, and provide customer support.
• To Improve Our Services: Usage data helps us understand how visitors interact with our Site, allowing us to improve our content, design, and user experience.
• Marketing and Communications: With your consent, we may use your contact information to send you promotional materials, newsletters, or updates on our services.
• Analytics and Advertising: We use tools like Google Tag Manager and Facebook Pixel to analyze traffic and deliver personalized ads on third-party platforms.

3. Third-Party Services and Tools

Our Site uses third-party tools for analytics, advertising, and functionality enhancements:

• Google Tag Manager: This tool helps us implement and manage tracking tags for analytics and advertising on our Site. Google Tag Manager may collect aggregated data to measure performance but does not collect personally identifiable information.
• Facebook Pixel: We use Facebook Pixel to measure the effectiveness of our advertising and deliver relevant ads on Facebook. Facebook Pixel tracks interactions with our Site and enables retargeting of users on Facebook based on their activity.

These third-party tools may have their own privacy policies and use tracking technologies independently. We recommend reviewing their policies to understand how they handle your data.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share information with trusted third-party providers who assist in operating our Site, processing payments, or delivering our services.
• Legal Obligations: We may disclose information if required by law or in response to valid requests by public authorities.

5. Data Security

We implement security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our Site uses SSL encryption to safeguard data transmitted between our servers and your browser. However, no method of data transmission or storage is completely secure, so we cannot guarantee absolute security.

6. Your Choices and Rights

You have certain rights regarding your personal information:

• Access and Correction: You may request access to or correction of your personal information.
• Opt-Out: You may unsubscribe from our marketing communications at any time by clicking the “unsubscribe” link in our emails.
• Cookie Preferences: You can manage or disable cookies through your browser settings. Disabling cookies may affect certain functionalities on our Site.

7. Links to Other Websites

Our Site may contain links to external websites not operated by us. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware of any such data, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page regularly to stay informed about our privacy practices.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us.